How Much Chaos Is Too Much?
By: Janna Pearman Jacobs
Fast-growing companies face CHAOS due to particular issues or the necessity for change to sustain growth. How can you assess how much chaos your organization can manage?When does change and chaos become excessive? While leading a sizable transformative support effort, I used this metaphor to help my leadership team understand the importance of managing change and chaos.
If you are building a state-of-the-art hospital, but most patients are dying on the way in the ambulance. Does the hospital matter?
When embarking on significant change, you should assess your organization’s ability to navigate through the chaos. All organizations are unique, and there are strategies to minimize the impact. Begin by conducting a change readiness assessment. Evaluate the organization’s current capacity for change across critical dimensions. Here are the key areas to consider in your organization:
1) Assess operational flexibility:
➢ Review whether your operations can adapt quickly.
2) Evaluate talent & skills:
➢ Understand if your workforce has the capabilities needed for transformation.
3) Review governance and organizational structures:
➢ Ensure governance structures support rather than hinder change.
4) Test scenario planning and crisis management:
➢ Assess your ability to anticipate and react.
5) Engage stakeholders:
➢ Gauge buy-in from key stakeholders.
6) Measure and monitor:
➢ Implement KPI’s and feedback loops to track progress.
Know that you are not alone in preparing for significant change and managing chaos. Chaos affects every company differently, and there are different ways to resolve it. Visit RKCMANAGEMENTCONSULTING.COM for ideas and strategies to lead your organization away from CHAOS and toward steady, reliable progress.